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Frequently Asked Questions

Why should I have a financial adviser?

A financial adviser will work with you to make financial plans around budgeting, insurance, tax strategies and savings, as well as specialised areas such as retirement planning, healthcare protection, wealth management, commercial insurance, drone insurance and much more.


It is important to choose someone that you can trust, because your financial adviser will work with you and your family's most sensitive information.

Do I need financial advice for my business?

Any business will need various insurance policies, employee benefits, key person insurance, tax structures and contingency plans. To ensure that your business have all the relevant insurance in place you will need a professional specialised adviser by your side. Some of these policies that your business might need: commercial insurance, buy-and-sell-agreements; key-individual insurance; overhead expense benefits; group retirement plans; group medical aid; 

What is Optimum's view on investments?

We have been through many bull and bear markets and we have learned that no one can predict market outcomes. History has shown that today's top performing asset classes can be tomorrow's worst performers. Due to this we have taken an informed decision not to promise top performing results to our clients, but rather to focus on long term consistent returns.

"Don't take yearly results too seriously.

Instead, focus on four-five year averages."

- Warren Buffett -

How do I prepare for financial emergencies?

Financial emergencies can happen unexpectedly and can disrupt your financial stability. Therefore, it's important to be prepared for them in advance.

Preparing for financial emergencies involves building an emergency fund, reviewing insurance coverage, reducing debt, creating a budget, reviewing investments, and seeking professional advice. By taking these steps, you can protect yourself from financial instability during unexpected events.

How can I optimise my tax benefits?

Optimising your tax benefits involves taking advantage of tax deductions, maximising retirement contributions, investing in tax-free savings accounts, timing capital gains and losses, salary sacrificing, and using tax-efficient investments. Consult with a tax professional or financial adviser to determine the best tax optimisation strategies for your specific situation.

Do I need to have a Trust?

Whether or not you need to have a trust depends on your individual circumstances and financial situation. If you are considering establishing a trust, it is important to consult with a qualified professional, such as an attorney or financial adviser, who can provide guidance and advice based on your specific situation.

At Optimum we have Trust experts who can provide insight on the best structures to fit your needs. Talk to one of our advisers.

How often should I see my financial adviser?

It is determined by law that a client's financial review needs to be done at least once a year, and this annual review will usually be scheduled by the adviser. If your financial situation changes in any way you should contact your financial adviser as soon as possible to ensure that your financial plan meet your financial needs. 

Is it important for a commercial drone pilot to have drone insurance?

While drone technology has advanced rapidly in recent years and offers many benefits for businesses, operating a drone also carries a level of risk. Accidents can happen, and without proper insurance coverage, the financial consequences can be significant.

Commercial drone pilots should have drone insurance to protect themselves and their business from potential financial losses due to liability claims or equipment damage. Additionally, insurance can help meet legal and client requirements and give you peace of mind when operating your drone. Contact our Drone Insurance Specialist.

How do I know if I have the correct medical aid?

A medical aid premium should be in line with what you can afford, and the plan should be aligned with exactly what you and your family need. If you are not sure about these two things it is time to speak to one of our healthcare specialists. We can assist you with plan and premium comparisons and also illustrate the benefits of gap cover to top up your medical aid. 

Is my investment strategy on track?

To determine if your investment strategy is on track, you should regularly review your investment goals, portfolio performance, risk tolerance, fees, and asset allocation. By doing so, you can make informed decisions and make any necessary adjustments to ensure that your investments are aligned with your goals and expectations.

Consider consulting with one of our financial advisers to help you evaluate your investment strategy and make adjustments as needed.

Does Optimum provide specialised products for heavy commercial vehicles?

more about HCV Edge, specialised product and services developed by Optimum together with major insurance house in South Africa.

Contact our HCV Edge Specialist for more information

When should I start with retirement planning?

It is never too early to start retirement planning. The earlier you start, the more time you have to save and invest, which can help you build a more substantial retirement fund.

Age, financial situation, retirement goals, and employer retirement benefits are all factors to consider when deciding when to start. Regardless of your age or financial situation, it is also never too late to start saving for retirement.

When should I draw up a last will and testament?

It is recommended that you consider creating a will as soon as you have assets that you would like to distribute upon your death. Additionally, key life events such as marriage, having children, divorce or separation, or illness or disability should prompt you to create or update your will to ensure that your wishes are carried out.

Should my adviser see me in person, or virtually?

The 2020 lockdown taught us that it is feasible to do financial planning and annual reviews virtually. But our advisers still travel all over the country to see our clients. We operate around the needs and preference of each individual client provided that it is possible and within our means. To have your trust is what is most important to each one of our advisers and representatives.

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